Aviva vows finish to automobile and residential insurance coverage loyalty rip-off | Cash

Britain’s largest insurer, Aviva, is promising to present loyal automobile and residential insurance coverage clients the identical or higher value at renewal as new clients. It can additionally drop the additional quantity often charged for paying month-to-month fairly than yearly.

The corporate describes its AvivaPlus deal as a subscription-style service, which can permit drivers and owners to make month-to-month funds for his or her insurance coverage with no further APR and allow them to cancel with out cost. It additionally comes with a assure that they are going to be handled the identical as new clients at renewal.

Guardian Cash has repeatedly highlighted scandalous year-on-year will increase for loyal clients of house insurers, often the aged, who pay inflated premiums in contrast with costs paid by new clients.

A typical instance we highlighted was a house insurance coverage coverage held by an 85-year-old in Leamington Spa and offered to her by Lloyds Financial institution. Regardless of her 30-year loyalty to the corporate, it was charging her almost £700 a yr, in comparison with £144 on the open market.

Aviva says its new coverage “is designed to deal with client issues with the business and provides clients extra management”, including that current clients will be capable of change to AvivaPlus at no cost.

Observe that this isn’t a assure that costs gained’t rise at renewal, or that it’ll match rivals’ costs, so it would nonetheless make sense for Aviva policyholders to buy round to see if there’s a higher deal on supply.

MoneySavingExpert says of the supply: “Insurance coverage costs will be laborious to match as quotes differ relying in your circumstances, however it’s value noting Aviva says there’s no assure AvivaPlus will work out cheaper than its normal insurance policies, and a few clients might discover its normal merchandise to be a greater deal. That is notably the case if you realize for positive you’ll want a full yr’s cowl and gained’t need to depart early.”

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