Tag: customers

Watchdog plans purge of rip-off charges for loyal broadband prospects | Cash

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The UK media regulator, Ofcom, is to crack down on broadband suppliers who rip off loyal prospects by providing higher offers to new subscribers. The regulator is aiming to deal with a so-called “loyalty penalty” whereby long-standing prospects…

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O2 outage: 31m cellular prospects unable to get on-line | Enterprise

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Greater than 30 million cellular prospects of suppliers together with O2, Tesco Cell and Sky Cell have been unable to get on-line or use 3G and 4G companies after a technical fault precipitated a UK-wide outage. The outage…

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Barclays clients ‘to go away en masse’ over tar sands funding | Enterprise

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1000’s of Barclays clients have threatened to change to a different financial institution until it ends funding in pipelines for oil from tar sands, dubbed the “dirtiest gasoline on the planet”. Greenpeace, which occupied a department of Barclays…

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Mattress agency tells prospects beds don’t file them sleeping | World information

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An American mattress firm has sought to reassure prospects that it isn’t hiding microphones of their beds, after alarmed snoozers observed references to audio recording within the firm’s privateness coverage. Beneath a heading explaining which private data Sleep…

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Labour plans to provide prospects of massive companies vote on boardroom pay | Enterprise

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Prospects of Britain’s 7,000 greatest corporations could be given the proper to vote on the pay of prime executives beneath plans for a clampdown on boardroom pay being thought of by Labour. A report commissioned by Rebecca Lengthy-Bailey,…

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British Fuel masks clients’ intense rush for the exit | Nils Pratley | Enterprise

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Centrica is making progress, apparently. Look, British Fuel clients are fleeing at a charge of solely 93,000 a month this 12 months, versus the 100,000-plus that have been deserting on common each month throughout 2017. As company boasts…

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Centrica shares sink to close 15-year low as clients numbers fall | Enterprise

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Shares in Centrica, the proprietor of British Gasoline, have tumbled to a close to 15-year low after it revealed it was shedding greater than 90,000 clients a month and confronted a £70m hit from the forthcoming worth cap….

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EE and Virgin Media fined £13.3m for overcharging clients | Cash

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Virgin Media and EE have been fined a mixed £13.3m by the regulator Ofcom for overcharging almost 500,000 cellphone and broadband clients who wished to go away their contracts early. Ofcom stated each firms broke shopper safety guidelines…

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SSE-npower merger in danger over worth cap and misplaced prospects | Enterprise

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The lack of virtually one million prospects and the federal government’s power worth cap have thrown into doubt a merger between the retail arm of SSE and npower, two of the UK’s massive six power companies. The merger,…

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NatWest clients dumped and left unable to pay payments | Cash

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Is NatWest secretly conducting a purge of shoppers who’ve hyperlinks to nations it doesn’t just like the look of? A 26-year-old Londoner saving as much as purchase his first house and a 54-year-old girl on incapacity advantages are…

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