Tag: customers

Lloyds apologises after prospects hit by on-line banking glitch | Enterprise

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Lloyds Banking Group has apologised to prospects over a glitch on its on-line banking service. The financial institution mentioned on Monday it was conscious of shoppers having intermittent issues with logging on to their on-line financial institution accounts….

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Saga scraps its bank card, leaving prospects within the lurch | Cash

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Is over-50s specialist Saga axing its well-liked platinum bank card due to Brexit? The cardboard is run for Saga by a Dublin-based financial institution and is closing on 28 March, hours earlier than the UK is scheduled to…

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Small vitality corporations’ prospects warned over credit score as Financial system fails | Cash

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Shoppers signed as much as small vitality corporations are being warned to not construct up massive credit score balances after Financial system Power collapsed this week owing a few of its prospects over £300. 9 small gasoline and…

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Santander fined for protecting useless prospects’ cash | Enterprise

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Santander UK has apologised after being hit with a £32.8m high-quality for holding thousands and thousands of kilos again in deceased buyer accounts as much as 21 years after their deaths. Metropolis watchdog the Monetary Conduct Authority mentioned…

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Why are insurers nonetheless turning away LGBT clients? | Cash

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Which is the least possible group to purchase insurance coverage? Twenty-five-year-olds on a stag weekend in Barcelona? Nineteen-year-olds recklessly driving with out cowl? No, it’s the LGBT neighborhood, in keeping with Steve Wardlaw, head of progressive new insurer,…

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Watchdog plans purge of rip-off charges for loyal broadband prospects | Cash

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The UK media regulator, Ofcom, is to crack down on broadband suppliers who rip off loyal prospects by providing higher offers to new subscribers. The regulator is aiming to deal with a so-called “loyalty penalty” whereby long-standing prospects…

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O2 outage: 31m cellular prospects unable to get on-line | Enterprise

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Greater than 30 million cellular prospects of suppliers together with O2, Tesco Cell and Sky Cell have been unable to get on-line or use 3G and 4G companies after a technical fault precipitated a UK-wide outage. The outage…

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Barclays clients ‘to go away en masse’ over tar sands funding | Enterprise

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1000’s of Barclays clients have threatened to change to a different financial institution until it ends funding in pipelines for oil from tar sands, dubbed the “dirtiest gasoline on the planet”. Greenpeace, which occupied a department of Barclays…

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Mattress agency tells prospects beds don’t file them sleeping | World information

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An American mattress firm has sought to reassure prospects that it isn’t hiding microphones of their beds, after alarmed snoozers observed references to audio recording within the firm’s privateness coverage. Beneath a heading explaining which private data Sleep…

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Labour plans to provide prospects of massive companies vote on boardroom pay | Enterprise

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Prospects of Britain’s 7,000 greatest corporations could be given the proper to vote on the pay of prime executives beneath plans for a clampdown on boardroom pay being thought of by Labour. A report commissioned by Rebecca Lengthy-Bailey,…

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